Emlak365.com - May 2023
How is the Ideal Service Quality Achieved in Housing Projects?
Branded housing projects are preferred by many people whose numbers are increasing today with the modern living spaces they offer to their residents and a wide variety of facilities and applications where almost every need can be met. In these housing projects, which provide services to residents and guests not only with housing, but also in many areas from entertainment to shopping, eating, drinking to health and sports, it is important to capture the ideal service, fulfill the promises made before the sales at high prices at first, and move customer welfare to the highest level, and then increase brand prestige and property prices in a projected manner.
So what should be done to provide an ideal service quality in housing projects? At this point, it is necessary to take into account several important factors…
Facility Operation Experience
First of all, it is important that the people running the project have received adequate training in this field, and have experience as a housing project manager - or at least as a facility manager. Managers need to know about the problems that may arise in such large-scale enterprises and how they can be solved, and have the necessary equipment to make it possible for things to proceed smoothly, taking into account the satisfaction of both residents/guests and employees.
Full Coordination
Speaking of the smooth running of things, it is also very important to establish complete coordination and perfect communication between the different units of the project in this regard. Dec. Because otherwise, disconnections may occur within the business, which may reflect negatively on customers.
Resource Management & The Right Personnel
Resource management and a sufficient number of equipped personnel are another important factor. Using resources in the right way helps to meet customer needs in the right way at the right time, while also contributing to increasing business profitability. On the other hand, in order not to compromise the superior service quality, the personnel should consist of people who have been trained in the relevant field and should be subjected to the necessary trainings periodically.
Technical Infrastructure
Another factor that is of great importance for the smooth progress of the operation and service processes in housing projects is, of course, the technical infrastructure. The fact that the technological infrastructure of the project has been installed in the necessary way and is regularly updated in the light of new digital technologies reduces the likelihood of technical failures and enables routine tasks to be implemented more effectively.
Make Your Housing Project Reach its Potential with the Right Facility Management!
Facility management services, which can be used by businesses from every sector, cover a variety of services and applications that make it possible for the operational processes of facilities to be faster and more practical, coordinated, effective and cost-effective. These services and applications cover an extremely wide range covering many different items from infrastructure works to security and cleaning services within the enterprise, from improving the quality of service to the budget. When applied correctly, facility management technologies increase both the satisfaction of the facility's customers and the profitability of the facility.
SE Club, which has been providing professional facility management services to many facilities, including residential projects, since 2008, offers facility management solutions suitable for the needs of all types and scales of projects with a customer-specific approach that it adopts and its needs. With the brand's innovative solutions that automate in-house processes and reduce manpower to a minimum, the management process of enterprises becomes easier, costs decrease, and customer and employee satisfaction reaches the highest level at the same time.
To get detailed information about SE Club's professional facility management services that will transform your residential projects into healthy and safe working and living spaces for your customers and employees, and contribute to the valuation of your real estate, you can reach the brand's website via the link below:
